Dialpad Recognizes 2024 Partner Program Award Winners, Spotlighting Channel Excellence in Ai-Powered Business Communications

Dialpad, the leading Ai-powered communications intelligence platform, today unveiled honorees for the fourth annual Dialpad Partner Program Awards. The award honors partners who have played a vital role in accelerating Dialpad's growth, bringing Ai-powered business communications and contact center solutions to businesses worldwide. The awards highlight outstanding achievements in the following categories:

• Global Wireless Provider Partner of the Year: T-Mobile for Business
• Business Technology Partner of the Year: Google Cloud
• Technology Solutions Distributor (TSD) of the Year: Intelisys
• Top Partner of the Year, North America: ARG
• Top International Partner of the Year: Softcat

The success of Dialpad's partner ecosystem reflects the company's market leadership in delivering intelligent and impactful Ai solutions through purpose-built, native Ai. Dialpad channel programs continue to drive global expansion and rapid annual growth. Highlights of Dialpad's channel achievements over the last fiscal year include:

• Program Expansion: Doubling-down on its global support for customers, Dialpad welcomed Ross Jack as Director of Channel, EMEA to expand channel partnerships and support organizations across the region.
• Award Wins: In 2024, Dialpad’s channel program continued to receive industry accolades with a total of 11 channel awards. Notably, Mike Kane, SVP Global Partner Sales, was named a CRN Channel Chief for the fourth consecutive year and was also named one of Channel Futures’ Top 50 Channel Influencers & UC/Contact Center Channel Leaders for his strategic vision and leadership. Additionally, Dialpad AVP, Partner Sales East, Lori Potts, and Kristy Lynch, Director of Field and Partner Marketing, were named to CRN’s Women of the Channel list.

“The 2024 Dialpad Partner Awards honor the partners who have continued to contribute greatly to our customers this past year,” said Mike Kane, SVP of Global Partner Sales at Dialpad. “We are grateful for our strategic partners who help extend the Dialpad platform for our customers, transforming the ways they work and collaborate.”

Global Wireless Provider Partner of the Year

Global Wireless Provider Partner of the Year celebrates excellence in reliability and speed of service. T-Mobile for Business is recognized for the third year in a row for its dedication to furthering Ai-powered communications.

“Our strategic partnership with Dialpad continues to transform how businesses operate while creating real value for our customers through the powerful combination of the nation's largest 5G network and innovative AI-powered communications," said Mishka Dehghan, SVP of Strategy, Product, and Solutions Engineering at T-Mobile Business Group. “This acknowledgement reaffirms our shared commitment to customer experiences that anticipate the needs of today's connected businesses, both now and in the future.”

Technology Solutions Distributor (TSD) of the Year

Technology Solutions Distributor (TSD) of the Year is determined by total annual bookings. Intelisys earned this year's honor for its exceptional work in delivering Dialpad solutions, playing a crucial role in expanding the partner network.

“The communications landscape is evolving rapidly, with businesses across all sectors seeking intelligent solutions that support the needs of modern workplaces,” said Paul Constantine, EVP, Supplier Services at Intelisys. “Our goal at Intelisys is to empower our partners by providing comprehensive training and education, along with customized marketing and sales support that’s tailored to specific business needs. As the demand for cloud-based and AI-powered communications solutions continues to grow, our partnership with Dialpad enables us to continuously address shifting market demands with impactful solutions.”

Additional 2024 Honors and Milestones

In tandem with the success of its partner program, 2024 was a milestone year for Dialpad, earning industry recognition as #38 on the Forbes Cloud 100 list and being recognized as one of Inc.’s 5000 fast-growing private companies in America. Craig Walker, Dialpad CEO and Founder, was also honored as UC Leaders’ Innovator of the Year for redefining Unified Communications with fresh ideas and new approaches. Additionally, the Dialpad Partner Program was spotlighted in the 2025 CRN Partner Program Guide, which recognizes the most rewarding partner programs from technology companies that provide products and services through the IT channel. Dialpad also drove greater than 110% year over year growth in annual contract value for new enterprise customers in 2024.

To further grant broader access to a more unified solution for communication, customer data, and workforce optimization with a more powerful Ai experience, Dialpad acquired WFM platform Surfboard and launched Dialpad Support, a significant evolution of its Ai-powered contact center solution.

For more information about Dialpad’s partner community and the benefits of a Dialpad partnership, check out Dialpad’s Partner Portal to learn more about how your organization can partner with Dialpad. Visit dialpad.com, the blog, and follow along on LinkedIn, X, Instagram and Facebook.

About Dialpad

Dialpad is the leading Ai-powered real-time business communications platform creating future-proof solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers such as Randstad, RE/MAX, Uber, Cigna, T-Mobile, Johns Hopkins, Motorola, Tractor Supply, Morgan & Morgan, Education First, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by Tier 1 investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.

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